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© 2020 Lindsey McCaffrey, Writer, Editor, Content Strategist.

 

BASED IN OTTAWA, ONTARIO, CANADA, WITH CLIENTS WORLDWIDE. 

FAQs and Q&As

Give readers an easy-to-scan format that answers all their questions
Show customers and prospects that you're listening to their concerns​

FAQs and Q&As are incredibly helpful for responding to:

  • The most-asked questions you hear from customers or prospects

  • Inquiries that you predict your audience will have about a product or service

  • Questions that may arise due to a business crisis or challenge  

Whether used in a proactive or reactive way, FAQs and Q&As are deliberately structured to be easy to understand and scan.

I write FAQ sections for your website and will work with you to ensure they get to the crux of all your end-user and stakeholder concerns.